
Head of Operations
Julie Imbriale is the Head of Operations at Magna, a token vesting and DeFi investment management platform in New York, United States.
Julie specializes in operations management and customer success, bringing extensive experience in client management within creative agencies, AdTech, and MarTech sectors.
Previously, as Head of Operations & Client Success at Myosin.xyz, Julie led a team of over 60 professionals, significantly increasing customer retention by 22% and optimizing operational processes by 60%. Julie also served as a Manager, Customer Success at Wunderkind (Formerly BounceX), where Julie developed and executed marketing strategies for e-commerce clients, achieving a 26% increase in client retention.
Julie's background also includes roles as a Senior Account Manager at Acast, managing diverse portfolios of podcast content creators, and as a Digital Account Manager at Meredith Corporation, focusing on client retention and account expansion.
Julie is adept at developing and executing strategies to enhance customer satisfaction, streamline operations, and drive business growth, with a current focus on leveraging strong leadership, communication, and analytical skills to foster collaboration and exceed organizational goals.
Bio is AI generated & may not be accurate.
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